Refund Policy
No Refunds
Due to the nature of our products, all sales are final. We do not offer refunds once the order is confirmed and the product is shipped.
Exceptions
We understand that certain situations may arise where a refund may be necessary:
- Incorrect Product Received: If you receive a product that is different from what you ordered, please contact us within 48 hours of receiving your order. We will review your request and, if approved, will offer an exchange or refund.
- Damaged Product: If your product arrives damaged due to shipping, please contact us within 48 hours of delivery with photographic evidence of the damage. We will assess the damage and, if valid, provide a replacement or refund.
Refund Process
- Approval: If your refund request is approved, the refund will be processed within 7-10 business days.
- Method of Refund: Refunds will be issued through the original method of payment used during the purchase.
- Shipping Costs: If a refund is approved due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. Otherwise, return shipping costs are the responsibility of the customer.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: info@jmdfood.in
Phone: +91-9319445449 | +91-9999333471
Refund Policy
No Refunds
Due to the nature of our products, all sales are final. We do not offer refunds once the order is confirmed and the product is shipped.
Exceptions
We understand that certain situations may arise where a refund may be necessary:
- Incorrect Product Received: If you receive a product that is different from what you ordered, please contact us within 48 hours of receiving your order. We will review your request and, if approved, will offer an exchange or refund.
- Damaged Product: If your product arrives damaged due to shipping, please contact us within 48 hours of delivery with photographic evidence of the damage. We will assess the damage and, if valid, provide a replacement or refund.
Refund Process
- Approval: If your refund request is approved, the refund will be processed within 7-10 business days.
- Method of Refund: Refunds will be issued through the original method of payment used during the purchase.
- Shipping Costs: If a refund is approved due to an error on our part (e.g., incorrect or damaged product), we will cover the return shipping costs. Otherwise, return shipping costs are the responsibility of the customer.
Contact Us
If you have any questions about our refund policy, please contact us at:
Email: info@jmdfood.in
Phone: +91-9319445449 | +91-9999333471